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Troubleshooting

Announcements are not sent

What to check when Koya does not post your join, leave, ban or boost messages.

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If Koya does not post your announcements, check the following in Messaging › Announcements:

  • The event is turned on and a channel is set.
  • For the join and ban messages, Send the message in user DMs is off if the message should go to the channel.
  • Koya has View Channel, Send Messages, Embed Links and Attach Files (for the image) in that channel. Channel permissions override role permissions, and the dashboard shows Missing Bot Permissions under the channel when one is missing.

Still nothing? Save the settings again, then test your announcements. See also Koya does not send a message.